Keep the applications your business runs on cloud-ready and supported.
A program that prepares SAP, ERP, CRM, and other mission-critical applications for cloud, builds in resilience and integration, then provides managed application support — so the systems your business depends on have an owner, an SLA, and a recovery plan.
Who this program is for
Your business runs on a handful of applications it cannot afford to lose — but they often lack cloud readiness, a clear support model, resilience, or an operational owner. This program enables those applications for cloud, integration, resilience, and managed support, so a critical system is never one incident away from a crisis no one is accountable for.
SAP and ERP users.
CRM, HRMS, and finance-platform owners.
Owners of custom business applications.
Enterprises migrating business apps to cloud, or needing managed application support.
What the Business-Critical Applications Enablement
Program delivers
The Business-Critical Applications Enablement Program enables mission-critical applications for cloud readiness, migration, resilience, integration, operations, and managed support. It spans assessment, implementation, and managed services in one journey — giving your critical applications a defined support model, recovery readiness, and an operational owner.
What's included
The program runs in three phases. Most organizations start with the assessment to inventory and prioritize the critical applications.
Establish readiness, dependencies, and recovery requirements
Business-Critical Applications Assessment, Cloud Integration Readiness Assessment, and Cloud Resilience and DR Assessment establish readiness, dependencies, and recovery requirements.
Enable, integrate, and make applications recoverable
Business-Critical Applications Enablement, Cloud Integration Implementation, and Cloud Resilience and DR Implementation (where needed) make the applications cloud-ready, integrated, and recoverable.
Run applications to SLA with clear support and escalation
Managed Business Applications, Managed CloudOps, and Managed DR Operations run the applications to defined SLAs with a clear support and escalation model.
Key deliverables
Critical application inventory
Support model and escalation matrix
Application runbooks
Vendor coordination model
Managed Business Applications onboarding pack
Outcomes
What you can expect
Here's what organizations typically achieve through the program.
A clear support model
Every critical application with an owner, an SLA, and an escalation path.
Resilient, integrated systems
Recovery readiness and working integrations, not fragile point-to-point links.
Operational confidence
Runbooks, vendor coordination, and managed support in place.
Built from these services
This program assembles services you can also engage on their own.
FAQ
Common questions
Answers to the questions we hear most.
Ready to give your critical applications an owner?
Start with a Business-Critical Applications Assessment. We'll inventory and prioritize the systems that matter, then enable, integrate, and support them to SLA.